Friday, November 8, 2013
Well, waddayaknow...
So here's how it went down:
I got online and created a trouble ticket. When I then checked the status it told me they would get to it around 4:20 (?!?) and be done by 6pm. That's some specific speculation, but OK. I had given them my cell number to call and for the first time in a while had it on all day. They did not call. After the specified time I checked that ticket online and it was cancelled. Oh? Why? I assumed that something happened and I was unreachable at the time I was needed, though I was right here, waiting.
Turns out it was all over. I called my phone and it rang more than twice. They fixed the problem without ever coming to my place. Which is kinda cool, but still...if they could be aware of these things going wrong without the customer finding it out for them, that would be even better. Also, if there was some way of knowing that we weren't needed for the repair.
Oh well, annoying phone calls are back, and with a vengeance!
Today I'm thinking pinball.
Why not?
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